Policies


Refund Policy

Due to the uniqueness of each piece, refunds are not allowed. I strive to keep my customers happy so please contact me if you are not completely satisfied with your purchase. If there is a particular font or design stamp is desired, please mention this at checkout. As the designer, and because of ever changing styles and font choices, I reserve the right to use my discretion in font choice unless otherwise stated.

 

Payment Policy

Payment is required at time of purchase either by PayPal or with Credit Card through shopify. Your personal information will not be shared with me.

 

General Shop Policies

Standard First Class shipping by USPS is $4.50 within the US. Shipping anywhere else is $13.00 Items are usually shipped within two weeks, but will occasionally take up to 3 weeks. Items are shipped in order of payment.
Please be aware that once your piece is mailed, I am not responsible for:
1. loss
2. damage
3. late arrival
4. damage by elements
5. any fees incurred for import taxes etc.
6. Items shipped "wrong" address due to buyer not providing correct address at checkout.

✿ CUSTOM DUES/FEES (INTERNATIONAL CUSTOMERS) International customers - please remember that you are responsible for any extra Customs duties, taxes or other fees that your country charges. I declare the value on all custom forms as the exact value of your order and mark the package as carrying "Merchandise". It is illegal for me to complete the custom form untruthfully. Thank you for understanding.

UNITED KINGDOM CUSTOMERS - PLEASE NOTE According to Royal Mail, "Any goods imported into the UK over the value of £18 are liable to import VAT. Please note that with effect from 1 November 2011 the £18 threshold will be reduced to £15. " For more information, please see http://www2.royalmail.com/delivery/mail-advice/customs-information. Please keep this in mind when placing your order.